Customer Support Specialist (Dutch speaking)
theHRchapter - Rotterdam
Your Strategic Partner for HR, Payroll & Headhunting Solutions We are seeking a motivated and customer-focused Customer Support Specialist to join a dynamic team in Athens, Greece . This position offers the chance to work in - Volledige vacature bekijken
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Customer Operations Specialist Dutch
Are you a Customer Operations Specialist fluent in
Dutch
and you are looking for a new adventure ? An International company located near Rotterdam is looking for a Customer Operations Specialist to join their team.
Your responsibilities will be:
- Processing sales orders in a timely manner and according to policies
- Generating quotations per request and following up to covert quotes into orders
- Managing and maintaining the total order book for all assigned accounts
- Following up on shipment schedules to prevent setbacks and ship goods in a timely manner
- Communicating and addressing all customer requests related to labeling or handling shipments
- Handling customer complaints and providing appropriate solutions and alternatives; following up to ensure that resolution is achieved
- Communicating with Sales Representatives about matters related to product availability
What is in it for you :
- International working environment
- Competitive market salary
- Flexible working hours if necessary
- 27 holidays day
- Possibility of growing within the company
Requirements
- Bachelor's degree preferably in business administration or relevant
Minimum 3 years of Order Management experience
- Good analytical skills and excellent communication skills in the
Dutch and English
language- Experience on marine electronics technology is highly required
- Lots of energy and hands on attitude, eager to learn
- Accurate and well organized
- Results and solution driven
- Knowledge of Logistics practices
meer...
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