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Partner Support Manager (m/f/x)

Job Description We are looking for a Partner Support Manager (m/f/x) to join our Global Partner Support team, with fluent German and professional English skills. You are the contact person for our restaurants and guests and support them with their questions and concerns (by phone, email and live chat) You actively work on partner support topics in Finland and in our other markets if you speak another language As a customer service representative, you form an interface between various internal departments, restaurant partners and the field service You maintain the internal customer database (Salesforce) Qualifications You speak German (fluently) and English (fluently) any of the following languages is a plus (Finnish, Dutch, Turkish) You are communicative, innovative, friendly and always keep a cool head You think outside the box You enjoy dynamic processes and show a high level of flexibility in day-to-day business and enjoy working in a team You are characterised by a positive attitude and solution-oriented behaviour Your way of working is structured and thorough Ideally, you have some professional experience in the areas of existing customer service, hotel or catering Are you a career changer? No problem - we look forward to receiving your application! Additional Information We care about our company culture. This is what you can expect with us: You have the chance to get a job in a rapidly growing international company. We are offering a new and exciting opportunity with a global commerce platform. We are leading the way in technology based reservations, bookings and table management, and you will play a crucial role in our organisation's growth and ultimately benefit from our success and expansion.  High level of responsibility – the chance to hit the ground running from day one and shape your own career path. We believe in your abilities: This position offers you a tangible impact on the company's success while you benefit from flexible working opportunities in a well-balanced work environment. You will work with a highly motivated and skilled team from all over the world. We celebrate our diversity! Fun working environment – opportunity to collaborate with highly motivated colleagues and attend company parties Here are our Benefits: Be flexible: Enjoy our remote policy and work from our offices, at home or while traveling. Got balance: We offer flexible working hours and up to 30 days of vacation. Stay mentally fit: Use our free 1:1 sessions with professional psychologists as well as digital trainings and tools for your mental health - provided by our partner nilo.health. No boredom! Quandoo offers challenges and development every day. Our self development budget will help you acquiring and achieving new skills & knowledge. Want to be part of Quandoo’s future? Apply now! Great job, but not right for you? Recommend this position to your contacts!

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