Service Coördinator - Maritime

Become the link between the team on board, the customer, the yard, subcontractors, and your Alewijnse colleagues. You have a talent for maintaining relationships and liaising with everyone. Take a deeper dive into what awaits you as a Service Coordinator at Alewijnse!

Vocational Education
40 hours
Nederland - Noord-Nederland
Professional
Service and Commissioning
Solliciteer

What are you going to do ?

You are the guiding force in customer satisfaction, working with the team on smaller and larger service orders, handling warranty orders and/or ad hoc orders such as breakdowns and repairs.

As such, you manage multiple assignments of ships from the Dredging, Offshore & Transport (D.O.T.) and Marine & Governmental segments in terms of work preparation, execution, and coordination.

You usually work from an office location; occasionally travel to a customer or client.

What you will do:

• You oversee the work in coordination with the customer, in terms of work preparation and execution;
• You give functional guidance to the customers and their teams, so that the customer experience is optimal. Your goal is to let the customers go out with an assured feeling;
• You ensure an optimal process if service and warranty work has to be carried out after delivery of the ships;
• Besides your colleagues, you advise other stakeholders in the project environments to ensure quality;
• For your assigned project(s), you prepare reports of work, progress, and prospects;
• You will be the first point of contact for the client to provide a short and clear form of communication, in addition you will also keep other stakeholders informed, both internally and externally.

What do we offer ?

In our maritime and industrial world, there are unique projects in which you can grow and develop yourself as a professional. At Alewijnse, we show that hard work is rewarded! If you contribute with passion and dedication, you can count on:

• A nice salary between €3,400 and 5,000 for a full-time job;
• Extra rewards for overtime;
• Personal opportunities for training and development;
• Opportunities to develop yourself even further as a professional;
• Employment conditions according to the CLA Metaal en Techniek;
• A pension scheme via PMT;
• 25 holidays and 13 ADV days.

There is more! WeConnect ensures that we stay connected and continuously improve together. Moreover, you can enjoy extras such as our sports committee, staff association, our own web shop and much more! Apply and find out what your future at Alewijnse has to offer!

Who are you ?

You have experience in a role where you provide service. Electrical knowledge of ships is a plus, but a strong technical background gives you a solid base. We can train you to further develop your knowledge and skills specifically required for shipping. Service, organising and coordinating are not unfamiliar skills to you and you manage this effortlessly.

What else you need:

• At least an MBO-4 diploma in electrical engineering, or similar;
• Electrical engineering knowledge of ships;
• Commercial and communicative skills;
• Solution-oriented;
• Organisational skill;
• You are stress-resistant.

Who are we ?

At Alewijnse, you are part of an innovative and passionate team. Every day we strive to become a little better. With more than 130 years of experience, we have built up a wealth of knowledge. We actively use this rich experience to continuously realise the best solutions, not only for our company and colleagues, but also for our customers in both the maritime and industrial sectors. This makes us not only a powerful technology partner for our customers, but also a challenging employer for you.

At Alewijnse, we are happy to take you on a journey through different projects in the various segments. As an employee at Alewijnse, you will have the opportunity to work together with your team on our diverse and unique projects, thus being involved from A to Z. We do this together with the Netherlands' major yacht and shipbuilders and industrial customers. In the field of system integration, we as a team are fully responsible for these special projects.

Would you like to know more about working at Alewijnse? Read the inspiring stories of your future colleagues
here
and find out how you can contribute to our cool projects!

Let's Connect!

Want to know more? Ask our recruiters

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Nijmegen (HQ)
Energieweg 44
6541 CX
,
Nijmegen
+ 31 (0)24 371 61 00
info@alewijnse.com
Drachten
Het Gangboord 18
9206 BJ
,
Drachten
+31 (0)512 57 03 55
info@alewijnse.com
Rotterdam
Van der Giessenweg 51
2921 LP
,
Krimpen a/d IJssel
+31 (0)180 460 555
info@alewijnse.com
Vietnam
Unit 301, 3rd floor, The May Legend Building, No 55-57 Dien Bien Phu Street, Minh Khai Ward, Hong Bang District
,
Hai Phong
+843 13 65 23 28
administrationhp@alewijnse.vn
France
46 Quai François Mitterrand
13703
,
La Ciotat
+31 (0)24 371 63 42
info@alewijnse.com
Romania
Marinei Street, no. 8
800223
,
Galati
+40 (0)236 448 022
info@alewijnse.com
Vlissingen
Koningsweg 2
4381 NA
,
Vlissingen
+31 6 51 32 52 02
info@alewijnse.com
Oss
Kanaalstraat 37
5347 KM
,
Oss
+31 (0)412 622778
info@tijssen-elektro.nl
Zeeland
Deltastraat 11
4301 RC
,
Zierikzee
+31 (0)111 698510
info@tijssen-elektro.nl
Spain
Moll de Ponent, Vilanova i la Geltrú
08800
,
Barcelona
+31 657 185 829
yachtsupport@alewijnse.com
Palma de Mallorca
Paseo Calvia 2, No 4 Piso 1, Local A
S-07181
,
Portals Nous
+31 111 69 85 10
palma.office@tijssen-elektro.com
Nijmegen (HQ)
Energieweg 44
6541 CX
,
Nijmegen
+ 31 (0)24 371 61 00
info@alewijnse.com
Drachten
Het Gangboord 18
9206 BJ
,
Drachten
+31 (0)512 57 03 55
info@alewijnse.com
Rotterdam
Van der Giessenweg 51
2921 LP
,
Krimpen a/d IJssel
+31 (0)180 460 555
info@alewijnse.com
Vietnam
Unit 301, 3rd floor, The May Legend Building, No 55-57 Dien Bien Phu Street, Minh Khai Ward, Hong Bang District
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