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Sales Administration Officer

Position SummarySamsung Electronics Benelux is seeking a dedicated and detail-oriented Sales Administration officer to join our team. This role is pivotal in ensuring efficient order management and supporting various sales operations. If you are a proactive team player with strong communication skills and experience in SAP and Excel, we would love to hear from you.Role and ResponsibilitiesYour roleAs a Sales Administration Officer, you will play a crucial role in the smooth operation of our sales processes. You will be responsible for managing orders from our B2B clients, ensuring timely and accurate processing, and handling inventory management for accessories. Your ability to support the Ad-hoc management request and adjust customer back orders will be essential in maintaining customer satisfaction and operational efficiency.Your responsibilitiesAs our Sales Administration Officer, you will be the key point of contact for various internal and external stakeholders, responding to their needs and ensuring that all requests are handled promptly. Your role will require you to stay organized, prioritize task, and maintain clear communication with team members and management.Your key responsibilities include:Order management for B2B: Oversee and manager the entire order process for our B2B clients, ensuring accuracy and timeliness. This includes processing orders, tracking shipments, and coordinating with logistics to ensure smooth delivery.APS (Accessory) Weekly Operation: Conduct weekly operations related to accessory sales and inventory management. This involves tracking inventory levels, coordinating with suppliers, and ensuring that accessories are available to meet customer demand.FOC Process & Support: Manage and support the Free of Charge (FOC) process, ensuring compliance and efficiency. This includes processing requests, maintaining accurate records, and coordinating with relevant departments.Customer Back Orders weekly adjustments: Adjust and manage customer back-orders on a weekly basis, maintaining up-to-date records and communication. You will work closely with the sales team to prioritize and fulfill back orders.Respond to Ad-hoc management requests:Address and fulfill any ad-hoc requests from management, providing timely and accurate responses. This may involve generating reports, conducting data analysis, or assisting with specials projects.Skills and QualificationsYour skills and qualificationsOur ideal Product Manager meets the following criteria:Bachelor degree or a related field.Fluency in English. Dutch is a plus.Strong communication skills.Team player.Experience with SAP and Excel.Preferred Profile Our ideal Sales Administration Officer recognize themselves in the following profile:You are innovative (we move fast and take big risks).You are passionate (we reveal in what we do).You are collaborative (we recognize that we are all in this together).You are strategic (think strategically and work operationally)You are resilient (be personally involved but don’t take things personally)You strive for excellence (premium brand with premium work and output)You’re able to deal with ambiguity (with not all information available, still able to move ahead)-What’s in it for you?Joining an international company with a Netherlands family culture #OneSamsungSeveral development programs and initiatives to upskill your career (Samsung University, young talent & leadership programs, digital & data academy, coaching, job skills trainings, …) #DoWhatYouCan’t.The opportunity to grow towards a demand analyst role.Internal mobility opportunities to advance your career (you are in a sales role, and have an interest in marketing? We support you to establish that transfer successfully).Health & Wellbeing program (we have our own fitness on site in The Netherlands + Belgium and organize online and offline health initiatives because we care about your wellbeing).Competitive compensation & benefits package to reward you for your work in supporting our company to grow.About usOur story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.We do this by staying true to our global values.Human experiences (We put people first, at the center of everything we do).Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).Rebellious Optimism (We challenge ourselves and the status quo to change the world).Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).Are you the Sales Administration Officer, we are looking for? If so, apply immediately and start your application process by clicking the apply button below. Let’s kick-start your career!*

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