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Internship Junior Customer Success Manager

Are you motivated, entrepreneurial and want to contribute and play an important part in an organisation which is growing at lightning speed?

About the job

Do you want to learn more about the art of selling digital services? Are you looking to work in an international fast-growing start up as an intern in the heart of Amsterdam? Are you comfortable being surrounded by smart and driven people that love thinking of new ideas, are data driven and digital? Are you motivated, entrepreneurial and looking for an opportunity to contribute and play an important part in an organisation which is growing at lightning speed? Then come work for We Are Eves!

We Are Eves is the first beauty platform with honest cosmetic reviews. Made for you. We are a startup with a very ambitious team based in Amsterdam at the Houthavens in the same building as Hearst.com (Cosmopolitan, Vogue, Quote and more). We Are Eves is an online platform where members can share honest beauty reviews about beauty products with other members.

What are you going to do?

We are looking for a self-starter who is willing to learn about how you further develop our fast-growing business and driving growth. The Internship Junior Customer Success Manager works close together and report into the Head of Customer Success and has many responsibilities from support with onboarding new clients and setting them up for success, to deepening relationships with our existing customers and increasing the value they get from our platform. In your internship you will learn to drive impact for our customers immensely because you will help them realize their products visibility on our platform. You understand our customer’s needs and proactively help identify ways to increase their productivity and results. You learn to drive adoption of product analytics and benchmark impact to customer's business.

Essential duties & responsibilities

• Handling questions and account management for existing accounts;
• Evaluate success with existing customers and evaluate their success;
• Taking care of the administrative tasks such as preparing reports, CRM management and performance analysis;
• Initiate activation initiatives such as organising events and creative writing;
• Obtaining expert knowledge about competition and general market affecting trends;
• Support of creative projects related to our clients and our brand;
• You have a growth mindset and view challenges as learning opportunities, not failures;
• You can put yourself in others’ shoes and see situations from perspectives other than your own;
• You love getting to know new people and helping them;
• You foster a transparent, inclusive, and achievement-oriented team culture.

About you

• You have an entrepreneurial and commercially savvy mindset;
• You follow a Bachelor/Master degree in Business Administration, Marketing or Communications;
• You are committed, proactive and driven;
• You are analytical and data is the basis of your daily work;
• You are self-motivated and self-organized;
• You are a great communicator;
• You are flexible and can handle multi-tasking;
• You can work goal-oriented;
• You are fluent Dutch speaker (this is a must!) with strong English skills.

What we offer

• Internship for 5/6 month starting around February 1st;
• Lots of room for personal and professional development;
• Flexible working hours, flexible locations, except for some key meetings during the week;
• Lots of freedom and responsibility in an informal environment;
• Opportunity to work with the latest technology;
• Opportunity to grow into a fixed role and learn as part of our young and fast-growing company with international ambitions.

If you have read this far then you must be looking for a fun and challenging internship in a young and dynamic company with a lot of freedom!
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We Are Eves

We Are Eves is the first beauty platform with honest cosmetic reviews!
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Amsterdam
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