Associate Account Director

Nuturing and growing existing accounts in Europe and building new ones. Responsible for our Amsterdam team.

About the job

Studio XAG is looking for an Associate Account Director to grow our accounts in Europe; nurturing and growing existing relationships whilst obtaining and building new ones. They’ll be responsible for leading our local team, helping to achieve the show stopping storytelling we are famous for. 

Does this sound like you? Then please get in touch. 

Who are we?

We are Studio XAG. 
We work with brands to create the extraordinary, to stop people in their tracks and to provoke a reaction. We bring stories to life across pop ups, window displays and immersive experiences. Everything we do is designed to inspire and excite. From the initial concept, to the finishing touches of an install, we make every detail count. 

We are on the journey to becoming a Certified B Corp. We believe in business as a force for good not just profit and we are committed to having a positive impact on the people in our business, and the planet, through our work. We nurture our teams and want your experience at Studio XAG to be the best work of your life and a platform for your career wherever that may lead you. 

The Role

This role would be instrumental in growing our European headquarters in Amsterdam through building and strengthening client relationships, alongside managing the smooth running of our Amsterdam studio.

You will have the opportunity to work with some of the world's best brands on a global scale.

Your responsibilities would include:

New Business & Client Growth

• Be the first point of contact for all inbound new business situated in Europe
• Nurture excellent relationships with clients and their wider teams
• Client Development Plans - Identifying opportunities for growth within our existing client base
• Obtaining and building new client relationships through outbound new business outreach and networking
• Daily Account management

Operations

• Managing the workflow of projects coming through the studio - working with our London HQ to schedule and allocate resources across all teams
• Managing the day to day running of the studio to ensure that everyone has the tools they need to perform their roles to the best of their ability
• Monthly & Quarterly Reporting 

People Management

• Building, nurturing and developing your team
• Managing the talent hiring process for Europe, identifying gaps in our team, defining purpose and targets for new roles and finding the best people for the job

About you

Who are we looking for?

We’re looking for a bold, fast and fearless Associate Account Director who has a hunger growing healthy profitable client relationships, building and managing brilliant teams & creating inspiring and beautiful work. 

The ideal candidate will:

• Be a natural leader and brilliant people manager
• Be an excellent networker, adept at building and maintaining new relationships
• Be a great communicator
• Have excellent written and verbal English, preferably plus an additional European language 

Ideal Experience: 

• 8+ years of relevant experience, preferably within experiential retail
• 3+years of client liaison, account management or in-house client experience
• People management

Location: 

We currently work a hybrid model 3 days a week from our Amsterdam studio and 2 optional WFH days. 
Our normal working hours are 9am - 6pm but flexible working hours and days are available.

Some of our Benefits

• 20 days holiday + min 3 extra days at Christmas + Public Holidays
• Healthcare contribution
• Half a day off per month to get inspired
• International research budgets and trips
• All you can eat YCN creative professional learning membership
• Spill mental health support
• Flexible and remote working available

Inclusion & Diversity

StudioXAG is committed to a policy of equal opportunities, we strongly believe diversity helps us create better design. We embrace diversity in all areas of activity and encourage applications from people with disabilites and people of all ethnicities.

Salary: €70-80 - Dependant on experience

Like what you see?

If you’re thinking: “This is totally me!” then be sure to apply below.
Even if you’re thinking: “This definitely
could
be me!” apply below, anyway — we love diverse and non-traditional backgrounds.
We can’t wait to meet you!
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StudioXAG Ltd

At Studio XAG we work with forward-thinkers to create wow moments, push purpose and reimagine retail through the power of storytelling.
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