Account Manager - Benelux
Sales & Business Development
Amsterdam, Netherlands
Posted
on Mar 6, 2025
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Job description
Your Mission:
As an Account Manager (AM) you will play a vital role in accelerating our commercial efforts in the Benelux customer base. This is a unique opportunity to grow and develop while helping and advising our clients in choosing the best HR tech in Europe.
Your responsibilities will center around upselling, cross-selling and negotiating renewals with upside. You will be the key liaison for identifying and capitalizing on commercial opportunities, contributing directly to Tellent’s growth and Net Revenue Retention (NRR) objectives. This role requires a proactive, customer-centric approach and close collaboration with cross-functional teams.
This role will be pivotal in building and accelerating the expansion efforts in the Benelux market, an entrepreneurial mindset and self-steering capability is essential. You will drive revenue by identifying upsell opportunities and encouraging clients to adopt higher-tier plans or additional Tellent HR products. Ideally, you have experience in the SaaS or HR tech industries, though this is not a strict requirement. But we expect you to confidently navigate pricing discussions and identify opportunities for revenue growth while keeping a customer first mindset.
You will work together closely with your team lead and other internal stakeholders to improve expansion strategies while fostering collaboration with the wider Customer Experience team to ensure customer satisfaction and retention.
Your 12-Month Journey as an Account Manager
First 3 Months
You will focus on learning the Tellent offering, from products and processes to pricing models and customer needs. During onboarding, you will complete training in commercial strategies, shadow customer interactions, and begin supporting in commercial processes. By the end of this period, you will have a strong foundation in our systems, tools, and the necessary account management practices.
After 6 Months
At six months, you will be independently managing your pipeline, driving upsells, cross-sells, and renewals. You’ll confidently navigate customer interactions, uncover new opportunities, and ensure customer satisfaction by delivering value and fostering trust.
After 12 Months
By the end of your first year, you will be a key contributor to Tellent’s growth, with a proven track record in revenue generation. Equipped with deep product knowledge and market insights, you will be ready to explore advanced responsibilities and personal development opportunities.
What You Will Be Doing:
Manage and grow existing accounts by building strong relationships, identifying upsell and cross-sell opportunities, and ensuring long-term customer retention.
Identify and capitalize on commercial opportunities through inbound leads and proactive outreach.
Drive lead generation by creating and executing inbound and outbound campaigns in collaboration with Marketing, RevOps, and CX.
Oversee your sales pipeline, track progress toward targets, and provide accurate forecasts to support growth objectives.
Work closely with the Product team, sharing customer feedback to contribute to product innovation and improvement.
What You Will Bring to the Team:
2-4 years of professional experience
- in account management, sales or business development or a related role.
- You have a strong ability to identify upsell and cross-sell opportunities while always prioritizing customer needs, ensuring both business growth and long-term client satisfaction.
- You thrive in a fast-paced environment, taking ownership of your customers and actively seeking ways to accelerate Tellent’s expansion in the Benelux market.
- You are confident in handling pricing discussions, renewal negotiations, and value-based selling to drive revenue growth while maintaining strong client relationships.
Experience in selling a suite or multi-product offering is a plus.
What we offer:
Flexibility to work from home in the Netherlands and from our beautiful canal-side office in Amsterdam
A chance to be part of and shape one of the most ambitious scale-ups in Europe
Work in a diverse and multicultural team
€1,500 annual training budget plus internal training
Pension plan, travel reimbursement, and wellness perks
28 paid holiday days + 2 additional days to relax in 2025
Work from anywhere for 4 weeks/year
An inclusive and international work environment with a whole lot of fun thrown in!
Apple MacBook and tools
€400 travel budget to visit your colleagues in Poland or France
€200 Home Office budget
We’ll save you the startup pitch of Friday beers and ping-pong. Visit our Instagram to check us out!
About Tellent
Tellent, a premier Talent Management Suite, enables People teams to improve the full employee lifecycle with a cutting-edge Applicant Tracking System, Human Resources Information System, and Performance Management Software – all in one place.
With 300+ talented employees operating from six global locations, we've empowered over 7,000 organizations across 100+ countries with our leading HR tech solutions – Recruitee, KiwiHR, and Javelo. We have a growing network of over 300 partners, all committed to one vision: guiding all People leaders to create a better world of work.
Have we caught your attention? ⚡️
If you’d like to be part of this incredible journey, please apply directly - we're looking forward to speaking to you!
If you have any questions, reach out to
Megan Tuite
the recruiter responsible for this role, via email at
megan.tuite@tellent.com
for more information. We look forward to meeting you soon!
Tellent is an Equal Opportunity Employer. We celebrate diversity and welcome applications from underrepresented groups and encourage people of all backgrounds to apply. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, neurodiversity, or status as an individual with a disability.
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