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Junior Service Administrator (ESA-ESTEC)

Serco is a leading Space Services Provider with thousands of skilled resources that have supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco offers space capability across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years of history in the space sector Serco is well-placed to contribute to National strategies and New Space ventures who want to scale their businesses/organizations with skilled talent. On behalf of our client, the European Space Agency (ESA) we are currently looking for a dynamic and skilled Junior Service Administrator to join our team of experts and support their ​Financial Operations Section, on-site at the esteemed location in Noordwijk, the Netherlands. Our Service mission is to support the ESA staff journeys by working with travel agencies, car rental companies, credit card providers, auditors, CASP/CANG, and IT application support (in addition to travelers, internal and external, and their assistants if applicable). Responsibilities: Certify and calculate individual travel claims against supporting vouchers and invoices. Calculate the settlement of the business trip based on the rules of the agency. Enter the settlement data into the customer’s database. Filing the vouchers, invoices, and other supporting documentation. Receiving and checking invoices from travel agents and car hire agents and entering the data into the customer’s database. Reconciling corporate credit card execution and ticket discrepancies. Rectifying Ticket error list and statistical projection. Payment list proposals checking and execution. Uploading invoices and credit notes into SAP. Rectification of SAP-posting error log. Creation of statistics and reports as requested. Other ad-hoc tasks as requested by the Team Manager. Profile A Bachelor’s degree in a relevant field. At least 2 years of relevant work experience. Experience in providing a customer-oriented service with an eye for processing and workflow. Knowledge of financial accounting and experience in Accounts Payables. Familiarity with modern office automation tools and techniques, in particular Microsoft Office or equivalent, as well as customized database and software applications. Experience as a user of SAP and in particular ECC module and familiarity with relevant ESA corporate applications is an asset and preferably experience with/knowledge of SAP Concur. Capacity to identify priority actions and to handle high workloads. Excellent interpersonal skills are needed, together with a high degree of organizational and communication abilities to be client-focused. Comfortable with working in a diverse and multinational team environment. Ability to work independently and establish good working relations with relevant actors in ESA and Industry. Fluency in English, both written and spoken. A good working knowledge of French is an asset. Candidates must be eligible to work in the EU.   On offer: Flexible working policy (hybrid working) Comprehensive and competitive benefits plan A range of wellness activities and employee assistance programs Casual dress code   Relocation: The Netherlands’ central location in Europe makes it an ideal base for travel and business within the EU. Major cities are well-connected by road, rail, and air with Amsterdam Schiphol Airport one of Europe’s busiest and most well-connected airports, facilitating easy international travel. Serco offers relocation support for all EU passport holders who are planning to relocate to the Netherlands and work for Serco B.V. DE&I Diversity, Equity & Inclusion at Serco is based on a culture where every voice is heard and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make an impact in our world. About Serco: Serco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the likes of ESA, CNES, EUMETSAT, EUSPA, ASI and NASA. We offer space capabilities across the full space lifecycle from satellite testing to Launch services, LEOP to spacecraft operations, space surveillance to data management, and supporting downstream application development. With over 55 years history in the space sector Serco is well placed to contribute to National strategies across Europe and the globe We work within the heart of the space sector so understand the challenges our customers face. When it comes to recruitment we are experts in sourcing the very best talent within space engineering, earth observation, satellite communications and cyber security. We have placed hundreds of people from post graduates through to C-suite executives into space agencies, satellite operators, manufacturers, system integrators, consultancies, earth observation/remote sensing, launch providers and much more.

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