Daily tasks

• Check-in & check-out procedures: You are responsible for providing a warm welcome and a friendly farewell to guests.
• Information provision: You offer guests tips and advice to make their stay in our city as enjoyable as possible.
• Booking tours/tickets/restaurants, etc.: You assist guests with booking whatever they request.
• Phone: You answer phone calls and/or direct them to the appropriate person within the organization.
• Administrative tasks: You manage administrative tasks related to guests’ stays and respond to emails.
• Coordinating room requests: If requested, you make adjustments to room arrangements to accommodate guests’ needs as much as possible.
• Reception and lobby cleanliness: You ensure that your workspace and the lobby are kept tidy for our guests.
• Back-of-house cleanliness: You contribute to maintaining a clean back-of-house area and ensure that workstations are kept orderly.