Account Technology Specialist

Be part of a team that’s united in spirit, but diverse in thought and background

Account Technology Specialist

Job Summary

Essential Functions:

• Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations.
• Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions.
• May create detailed design and implementation specifications for complex products/applications/solutions.
• May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client.
• May provide consultation to prospective users and/or product capability assessment and validation.

Job Responsibilities:

• Designing tailored storage technology solutions to address unique customer challenges.
• Utilizing exceptional communication skills to convey the advantages of NetApp storage solutions through presentations, demonstrations, and discussions.
• Designing an architecting on-premise or hybrid storage systems. (knowledge of NAS, SAN and object storage required)
• Excellent written communication skills and demonstrable experience in responding to RFPs with partners or sales.
• Experience with Backup solutions eco system.
• Developing storage infrastructure and data management solutions for enterprise applications. (also in the context of Cloud Services)
• Deep insight in storage and data management vendor eco system.
• Ability to assist in creating ROI/TCO overview and competitive advantages of solution offerings.
• Collaborating with client executives and partner sales to create strategies for developing customer opportunities related to storage solutions.
• Advising on the engagement and utilization of a broader range of technical resources.
• Offering technical expertise on NetApp's storage products and solutions.
• Applying knowledge of NetApp's processes and cross-functional teams.

Job Requirements

• Over 10 years of applicable experience preferred.
• Experience showcasing a substantial level of expertise in technical specifications to sell NetApp storage products and services.
• Experience working in a Sales Engineering, Solutions Architect, or Solutions Engineering role, focused on storage technologies.
• Specialized knowledge in Cloud, Storage, AI/ML, Databases, Microservices, Enterprise Applications or DevOps would be an advantage.
• Excellent written and verbal communication skills.
• Limited management supervision and direction is provided since this individual operates and drives results independently.
• The ideal candidate is a subject matter expert and strongly influences sales team decisions and initiatives. May also act as a team leader and major decision maker for team projects.
• Good interpersonal communication and customer service skills are needed in order work successfully with prospects, customers, and cross functional teams to meet performance goals.
• Account management and project management experience.
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
• Ability to follow standard engineering principles and practices.
• Creative approach to problem solving.

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