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QA Services & Support Manager

Quality, Safety, Health & Environment
Goch (DEU)
Professional - Experienced
32-40 uren
Job-ID: 56075

QA Services & Support Manager

Did you know that you already know us? Almost every second tablet on the global market contains our products. DFE Pharma has a strong and leading position in excipients and is recognized for its high quality products and services. We work with practically all big pharmaceutical companies worldwide.

As this demands great entrepreneurial power we are always looking for people who take ownership and are not afraid of accountability.
Now is your chance to join!
Are you a pro-active manager to bring our Quality service to the next level for our customers?
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QA Services & Support Manager
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Wat we vragen

A M.Sc. in Pharmacy, Chemistry, Food Technology or equivalent, with at least 5 years working experience in the Pharmaceutical industry
People Manager
Able to influence internal and external stakeholders on quality related topics
Outstanding verbal and written communication in English (German or Dutch are nice to have but not mandatory)
Experience in Excipients, Lactose, Nutraceuticals, Biopharma is a pré

Wat we bieden

International work environment
Continuous learning and development; your development is not only good for your career; we also benefit from it
Excellent remuneration package
Short communication and short decision lines
One day per year off for volunteering activity
Hybrid working (two days office and three days home office)

Vacaturetekst

Represent DFE towards relevant external stakeholders (e.g. customers, customer auditors, contract manufacturers)
Define and monitor customer agreements, including customer services, complaint handling and troubleshooting
Drive standardization and efficiency (continuous improvement) in processes and systems , GMP and GDP
Ensure an effective Quality Services & Support culture in the organization, together with sales, tech. support and production
Contribute to the development of the customer experience by providing state-of-the-art
Define and ensures required capabilities, continuity and governance
Facilitate Sales Support, QA Operations support, Site support, change management support, data sharing Complaints handling
Develop trainings and ensures training of employees for general quality awareness and topics
meer...

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