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Receptionist(e) / Medewerker Front Office Hotel

Bilderberg - Garderen
Wie ben jij?Met je energieke uitstraling maak jij van iedere dag een feestje, je bent graag in contact met mensen en kunt goed organiseren.Als medewerker front-office werk je in het hart van het hotel, hier gebeurt het!
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Instructor front office/reception

Leerhotel Het Klooster - Amersfoort - 30-09-2022 Naar vacature  

Leerhotel Het Klooster is one of the eight educational companies that is part of Education in company. Education in company is connected to MBO Amersfoort and here students are offered education in company in the form of working learning. As an instructor you convey the professional attitude, the knowledge and the love for the profession to the students of MBO Amersfoort with decisiveness, coaching and motivation

.
You help the students to become real professionals and where necessary you work (weekdays and weekends) and enjoy rolling up your sleeves.
Do you enjoy receiving our guests with a sincere smile and a nice conversation, so that they enthusiastically tell you about the warm welcome at our special location? But more importantly, do you get energy from sharing your knowledge of hospitality and service orientation with students? To see them grow in their development as future hosts? Then Leerhotel Het Klooster is just the thing for you!

Instructor III Front Office/Reception Hotel (28 - 38 hours per week)

Who are you
You are passionate about your profession, working in the Front Office of a hotel. You love to keep surprising guests with hospitality and quality. Besides your work, you want to transfer your knowledge, experience and love for the profession to the new generation of professionals.

What will you do?
You are part of a team of Front Office instructors who together with the students contribute to the hospitality that Leerhotel Het Klooster stands for. You contribute to the educational process within the Front Office and you are responsible for the operational tasks within the facilities of the hotel. You will support the Housekeeping department as needed.

Some of the work
  • Contribute to student supervision, by collaboratively performing and monitoring the tasks that are part of the Front Office in Leerhotel Het Klooster.
  • Preparation and follow-up of operational work.
  • In the absence of students, you will be working operationally yourself.
  • Administrative handling of the operational work.
  • Monitor progress and quality, by monitoring and possibly improving the service level of the Hotel Front Office.
  • Handle guest inquiries or complaints.
For that, you take
  • MBO level 4 education, hospitality related.
  • You have extensive professional experience, preferably in a hotel.
  • You are Student-, guest- and customer-oriented.
  • You are communicatively strong.
  • Some work experience in the didactic field is a plus.
  • You are willing, in time, to attend instructor training.
  • You are quality and solution-oriented.
  • You have integrity, reliability and commitment.
  • You have an eye for detail.
What can you expect from us
  • A friendly and versatile workplace in the beautiful, authentic Leerhotel Het Klooster where we pay attention to the development of students and staff.
  • A one-year employment contract with intent to extend.
  • Upon mutual satisfaction we will offer you a training program to become an instructor MBO, upon completion of this training you will be eligible for an indefinite employment contract.
  • A market-compliant salary and good fringe benefits, such as a mobility plan (Horeca CLA job group VI)
  • Participation in our inspiration days, get-togethers and excursions.
  • As an added bonus, you will receive (1) an overnight stay in our beautiful hotel for two, so that you may experience the hospitality of Leerhotel Het Klooster (2) a free gym membership at our Fit Academy De Bokkeduinen (3) discounts on a number of services and products from our fellow educational companies

If you have any questions, please contact Sanne Alink (06 15 154 178).

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