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Customer Service Specialist

Customer Service Specialist 100%Not every workday is an adventure. But it could become one! Step out of your comfort zone with us – to discover new perspectives, embrace challenges, and unlock your strengths. We at Jansen are looking for you! As an internationally operating family business rooted in Eastern Switzerland, we develop and produce steel profile systems and plastic products for the construction industry. And we want more: to forge new paths, evolve, and seize opportunities – together with you. So, apply now and become part of the Jansen family with around 600 employees. For the development of our office in Breda we are offering an interesting role asCustomer Service Specialist 100%What you contributeYou are the first point of contact for our customers, primarily via phone or emailYou always have your answers ready or know exactly where to find themWith your expertise, you build lasting relationships within the construction industry, both with existing and new customersYou oversee the order process from purchase to invoice, handle complaints and returns, and seamlessly navigate both internal and external points of contactWhat sets you apartYou are an energetic professional with strong communication skillsMinimum MBO+/HBO working and thinking levelKnowledge of construction is a plus, but not requiredYou have an excellent command of Dutch and English; basic French, and German is a nice bonusExperience with MS Office, CRM, and ERP systemsNaturally, you don’t just take on tasks—you take on responsibilities, allowing you to set priorities with easeWhat you can expectAn attractive salaryFlexible work options, including remote workA solid pension planA relaxed work atmosphere with great colleaguesTravel reimbursement.If you're ready to take the next step in your career and make a real impact, we’d love to hear from you!#content_zone {max-width: 834px;}#scheme_detail_data 10px;}.scheme-border {border: 1px solid {margin-top: 10px;}.scheme-display .scheme-content {font-size: 16px;padding: 14px 24px;background-color: #ffffff;line-height: 1.6;}.scheme-display .scheme-title {word-break: break-word;}.scheme-display .scheme-title h2 {margin: 0px;font-size: 28px;line-height: 2;padding: 0px;}.scheme-display .scheme-title ul {margin-bottom: 16px;}.scheme-display .video {width: 100%;height: 400px;}.scheme-display h2.scheme-headline {margin: 0px 0px 18px 0px;padding: 0px;}.scheme-display .content-images {position: relative;height: 335px;overflow: hidden;display: block;box-sizing: border-box;padding: 0px;}#header_image {display: none;}#jobTplContainer ul.scheme-additional-data {margin-bottom: 0px;min-width: 40%;}.scheme-additional-data {float: left;margin: 0;padding: 0;list-style: none;}.scheme-additional-data li {list-style: none; margin: 4px 15px 0px -3px li.left {float: left;}.scheme-display .slide-images:nth-child(3) {display:none;}.scheme-display .slide-images {width: 100%;position:absolute;top: 50%;left: 50%;-webkit-transform: .user-image {width: 100px;height: 100px;border-radius: 50%;float: left;line-height: 100px;background: no-repeat center center;background-size: cover;}.scheme-content .user-data {height: 100px;margin-left: 80px;}.scheme-content .user-data li {list-style: none;}i.fa-fw {margin-right: 5px;margin-left: 5px;}@media (max-width: 768px) {.scheme-additional-data li {display: block;float: none;}.scheme-display .content-images {height: 250px;}}@media (max-width: 650px) {.scheme-display .content-images {height: 250px;}}@media (max-width: 450px) {.scheme-display .content-images {height: 133px;}}#frame_zone { background-color: #ffffff; }

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